Help Centre
Send and analyse exit surveys
Design your exit survey, send the link to people who've left, and see themes in their answers.
Set up your questions
- Click Offboarding, then Edit exit survey.
- Add, edit, reorder (drag the grip) or remove questions. Questions can be grouped by category.
Send the survey
- On the Offboarding page, find the person in the table.
- In the Exit survey column, click Send link.
- Workforce Ignite sends the link by email and by text if both are on file (otherwise whichever one is). A message tells you what was sent or why it failed.
The column then shows Sent, and Responded once they've answered. The link opens a short form — no login needed.
Read the results
- The top of the page shows Exits recorded, Average tenure and Survey response rate.
- Filter by date range, voluntary/involuntary, role or a name search.
- Below the table, each question has a chart (or a list of written answers), grouped by category.
Tip: Exit-survey answers also feed Recommended Actions, which looks for patterns such as one role leaving more than others.
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Last reviewed 2026-10-13.