Workforce Ignite Help Centre

Getting started

First sign-in, a tour of the menu, inviting your team and setting up roles.

Recruitment & Talent Pool

Your careers form, reviewing applicants and moving people through your pipeline.

Talent Map

See where your candidates and staff live, by postcode.

Reference checks

Online reference checks, candidate-nominated referees, flags and PDFs.

Staff records & documents

Staff profiles, documents, secure upload links, custom fields and printing.

Compliance

Checks and expiry rules, verifying documents, reminders and the compliance register.

Offboarding & exit surveys

Recording exits, reactivating staff and learning from exit surveys.

Staff surveys

Build, publish and send surveys, then read and export the answers.

Reports, insights & workers comp

The Reports dashboard, Recommended Actions, workers compensation and exports.

Communication & announcements

Announcements, email templates, signatures, replies and feature requests.

Settings, billing & security

Organisation settings, passwords and mobiles, billing and how your data is protected.

Troubleshooting & FAQs

Quick answers when something isn't working as expected.