Help Centre

Invite your team and give them a login

Create logins for admins, HR and recruiters, or give an existing staff member system access, and pass on their first password safely.

Most of your staff never need a login — they receive links by email or text instead. Give a login only to people who manage recruitment, staff or compliance.

There are two ways to create a login.

Option 1: add a team member (Settings)

Use this for people who aren't on your staff list, such as an external recruiter or an owner.

  1. Click Settings in the left-hand menu.
  2. Find Team members & role assignment.
  3. Enter their Name, Email and Mobile (04XX XXX XXX).
  4. Choose their role (for example Recruiter or HR Manager).
  5. Click Add member.
  6. A temporary password appears once. Copy it and give it to them privately (in person or by phone is best).
  7. When they first sign in, they're asked to choose their own password.

Note: You can create up to 5 of these standalone logins. Giving system access to an existing staff member (option 2) doesn't count towards that limit.

Option 2: give an existing staff member system access

  1. Open the Staff page and click the person's name.
  2. In their profile, open the Role tab.
  3. Under System access / RBAC role, choose a role and click Grant system access.
  4. Copy the temporary password that appears (shown once) and pass it on privately.

The staff profile needs an email address first — a login needs one. Only a Company Admin or HR Manager can grant access.

Add a mobile for everyone

"Forgot your password?" asks for both the email and the mobile number on the account. A team member with no mobile can't reset their own password. Add mobiles in Settings → Team members (a staff member's profile phone is used automatically if it's an Australian mobile).

Warning: Never send a temporary password in the same email as the person's sign-in email address. Treat it like a key.

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Last reviewed 2026-10-13.