Help Centre

Send documents to read, sign or return

Send contracts, position descriptions, the Fair Work and Casual Employment Information Statements and policies in one secure link, then track what comes back.

Use Send documents when *you* have a document for someone: a contract, a position description, the Fair Work Information Statement (FWIS), the Casual Employment Information Statement (CEIS) or a policy. It works for staff and for applicants. They get one secure link by email and/or text. They don't need a login or an app.

Send documents

1. Open the person's profile and go to the Documents tab.
2. Under Sent for reading, signing or return, click Send documents.
3. Add documents (PDF only):
   • Add from the library for files you send often, or
   • + Add a PDF just for … for a one-off file, such as their own contract.
4. For each document, choose what they should do:
   • Read and acknowledge: they tick "I have received and read this". You get a dated acknowledgement record (PDF).
   • Sign online: they type their name and sign on screen. You get the signed PDF, with a signature record page added at the end.
   • Download, sign and upload: they sign on paper and upload a photo or PDF of the signed copy.
   • Download only: nothing comes back.
5. Optional: add upload requests (police check, WWCC and so on) to the same link.
6. Tick Email and/or Text message, choose a due date if you like, add a note, then click Send.

Track what comes back

Each link shows *Waiting*, *Opened*, *Completed*, *Overdue*, *Link expired* or *Cancelled*, and "2 of 4 done". Every document shows its own status.

• Signed copies, acknowledgement records and uploads appear in this person's Documents list. Review them with Approve or Deny as usual.
• Remind re-sends the same link, listing only what's still outstanding. It extends the link if it was about to expire.
• Cancel link stops it working straight away. Anything already returned is kept.
• Sent copy opens the document exactly as it was sent.

The document library

In the send form, click Manage library to add files you reuse, such as the FWIS, CEIS, Code of Conduct, or a position description for each role. Set each one's usual action. Remove hides a file from future sends; links already sent keep working.

What the signature record shows

The name typed, the date and time (Melbourne time), the email or mobile the link went to, the device and IP address, who sent it, and a fingerprint (SHA-256) of the exact document shown. Any change to the document would change the fingerprint.

Simple electronic signatures are generally accepted for Australian employment contracts. For unusual documents, such as deeds or anything needing a witness, get your own advice. Fair Work says the CEIS can be given by email or a link. Give casual employees the CEIS again at 6 and 12 months, then every 12 months (small businesses with fewer than 15 employees: at 12 months).

Related articles

• Request documents with a secure upload link
• Upload and review documents on a profile
• Read, sign or acknowledge documents

Last reviewed 2026-10-20.