Help Centre

Read, sign or acknowledge documents

An organisation sent you documents such as a contract or the Fair Work Information Statement. Here's how the link works.

Your employer (or an organisation you applied to) may send you a link by email or text. No account or app is needed. It works on your phone.

  1. Open the link. You'll see each document and what's asked: Read and acknowledge, Sign online, Download, sign and upload, or Download only.
  2. Tap Open document and read it. You have to open a document before you can acknowledge or sign it.
  3. Then:
    • Acknowledge: type your full name, tick the box, tap Confirm.
    • Sign online: type your full name, then draw your signature with your finger (or choose Type it). Tick the box to agree to sign electronically, then tap Sign document.
    • Download, sign and upload: print and sign it, then upload a photo or PDF of the signed pages.
  4. If you're asked to upload documents (for example a police check), choose the file and tap Upload.

When everything is done you'll see All done, thank you. The organisation gets a copy with the date and time you signed or acknowledged.

Keep the link to yourself. It's personal to you. If it has expired, or you think something is wrong, contact the organisation directly.

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Last reviewed 2026-10-20.