Help Centre

Your privacy and your data

Who can see your information, what the organisation records, and how to keep your links and account safe.

Workforce Ignite is software your employer (or the organisation you applied to) uses to manage recruitment, staff records and compliance. That organisation controls your information and decides how it's used.

Who can see your information

• People at that organisation whose role gives them access — for example HR, recruiters or managers.
• Each organisation's information is kept separate. One organisation can't see another's records, even if you've worked for both.
• The Workforce Ignite support team may access an organisation's workspace to help them, and those support actions are logged.

What may be recorded

Your application and contact details, employment details, compliance documents you upload, references about you, survey answers you give, and a history of changes to your record.

Reference forms record basic technical information (such as when the link was opened, the internet address and the browser used) to help prevent fake references.

Keep yourself safe

1. Treat every link you receive as private — don't forward upload, reference or password links.
2. Never share your password. Workforce Ignite and your organisation will never ask for it.
3. Keep your mobile up to date so you can reset your password.
4. If you get an unexpected message asking for documents, check with the organisation using a phone number you trust.

Questions or corrections

To see, correct or ask about your information, contact the organisation directly. For questions about the Workforce Ignite service itself, email our support team.

Related articles

• Upload documents with a secure link
• Complete a reference (for referees)
• Reset your password with your email and mobile

Last reviewed 2026-10-13.