Help Centre
See where your talent lives with the Talent Map
Pin staff and talent pool by postcode, then find the people closest to a new client or service area.
The Talent Map shows your staff (green pins) and talent pool (amber pins) at the centre of their postcode — never a street address. Its main job: when you take on a new client, or open a new service area, you can see straight away who lives nearby.
Find people near a new client
- Click Talent Map in the left-hand menu.
- Next to New client or service area? Find people within, choose a distance (2, 5, 10, 25, 50 or 100 km).
- Type the client's postcode in the Client postcode box and click Search.
- A pink C pin marks the client's postcode, a dashed circle shows the distance, and the map zooms so the whole circle fits. Below the map you'll see everyone inside the circle, closest first, with their distance.
- Change the distance at any time — the circle, the list and the zoom update straight away (2 km zooms right in; 100 km zooms out).
- Click a name to open their profile.
- Click Clear to remove the search.
Tip: Distances are measured between postcode centres, so they're approximate. The client's postcode is only used for this search — it isn't saved anywhere.
Read the map
- Green pin = staff. Amber pin = talent pool (pending review or active). Pink C pin = the client postcode you searched.
- The number on a pin is how many people share that postcode. If both staff and talent pool are there, the pin shows a count for each.
- Click a pin to see who's there, then click a name to open their profile.
- Use the role filter and the Staff / Talent pool switches to narrow it down. Tick Show offboarded / unsuccessful to include them in grey.
- Client (shown after a search) takes you back to the client's circle. Office takes you back to your office postcode (set in Settings → Organisation). Fit all pins shows everyone. Australia zooms out to the whole country.
People without a postcode
People with a missing or invalid postcode can't be pinned. The box under the map says how many there are — click Show and fix to open each profile and add their postcode.
Applicants who apply through your careers form are pinned automatically when your form has a Postcode field (see Build and publish your careers form).
Map style
The map opens on OpenStreetMap each time you load the page (unless Workforce Ignite has set Google Maps as the default). You can switch to Google Maps in the Map style menu for the current view; after a refresh it goes back to the default. If Google ever rejects the key, the map switches back to OpenStreetMap and tells you what to fix — see Use your own Google Maps key.
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Last reviewed 2026-10-13.