Help Centre

Manage applicants in the Talent Pool

Review new applications, keep a pool of suitable candidates, mark people unsuccessful and add candidates yourself.

The Talent Pool holds candidates only. Nobody here becomes staff until they're hired through Recruitment. Building an owned talent pool means you can contact past applicants before paying for another job ad.

The three tabs

Tab	Who's in it
Pending review	New applications from your careers form.
Active pool	Candidates you'd consider.
Unsuccessful	Candidates you've ruled out (kept, not deleted).

Review a new application

1. Click Talent Pool, then Pending review.
2. Click the person's name to open their profile and check their details and documents.
3. Click Approve to pool to move them to the active pool, or Unsuccessful.

From the Active pool, click Start recruitment to move someone into your pipeline. From Unsuccessful, click Restore to bring someone back.

Find people quickly

Use the filters above the table: name search (it tolerates typos), role, site, employment type, gender, compliance status, and when they applied (including a custom date range). The count on the right shows how many match.

Add a candidate yourself

1. Click Add candidate (top right).
2. Fill in the same fields as your careers form and click Add candidate.
3. Their profile shows "Added by [your name]" rather than "Applied via form".

If the email already belongs to someone in the pool, you're asked whether to Add as another application for them instead of creating a duplicate. Choose that to keep one profile per person.

Related articles

• Move candidates through the recruitment pipeline
• Build and publish your careers form
• See where your talent lives with the Talent Map

Last reviewed 2026-10-13.