Help Centre

Signing in for the first time

Set your password from the welcome email, find your organisation's own sign-in address and get into Workforce Ignite.

Every organisation on Workforce Ignite has its own address, for example https://yourorganisation.workforceignite.com. That is where you and your team sign in, and where your careers form lives.

If you received a welcome email

When your workspace is created you get an email called "Set your password for [your organisation] on Workforce Ignite".

  1. Open the email and click Set your password. (If the button doesn't show, copy the plain link underneath it into your browser.)
  2. The page shows your organisation's name and your sign-in email, partly hidden.
  3. Type a new password twice. The checklist ticks off each rule as you type: at least 8 characters, a letter, a number and a special character such as ! or #.
  4. Click Save password, then Sign in.
  5. On the sign-in page, enter your email and new password, wait for the security check to finish, then click Sign in.

Note: A welcome link works once and lasts 7 days. If it has expired, the page offers Request a new link — or use Forgot your password? on your sign-in page.

If someone gave you a temporary password

A Company Admin (or the Workforce Ignite team) may create your login and give you a temporary password instead.

  1. Go to your organisation's address and sign in with your email and the temporary password.
  2. You'll see Set a new password. Enter the temporary password, then your new password twice.
  3. Click Set password and continue. You're in.

If your email works at more than one organisation

If the same email and password match accounts at different organisations, the sign-in page asks Which would you like to sign into? Click the organisation you want. Later you can move between them with Switch org at the bottom of the left-hand menu.

Before you go further

Tip: Bookmark your organisation's own address. The main workforceignite.com site is our public website, not a sign-in page.

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Last reviewed 2026-10-13.